Shipping Policy
Shipping Policy
We aim to get your order to you as quickly and safely as possible. Here is everything you need to know.
Dispatch
+- Orders are processed and dispatched within 1 to 2 working days of payment confirmation.
- Orders placed on weekends or public holidays are dispatched on the next working day.
- A dispatch confirmation with your tracking number will be sent to your registered email or phone number as soon as your order leaves our facility.
- During sale periods or festive seasons, dispatch may take up to 3 working days due to high order volumes.
Domestic Delivery
+| Service | Delivery Time | Charges |
|---|---|---|
| Standard Delivery | 3 – 5 working days | Flat rate at checkout |
| Express Delivery | 1 – 2 working days | Flat rate at checkout |
| Free Shipping | 3 – 5 working days | On orders above minimum threshold |
Remote areas — Deliveries to remote or less-accessible areas may take 1 to 2 additional working days beyond the standard timeframe.
International Shipping
+- We ship internationally to the UK, USA, Canada, UAE, Saudi Arabia, and several other destinations. Available countries are shown at checkout.
- International orders are delivered within 10 to 14 working days, depending on the destination country and customs processing time.
- Shipping charges for international orders are calculated at checkout based on total weight and destination.
- Any customs duties, import taxes, or handling fees charged by the destination country are the sole responsibility of the customer. Rang Preet has no control over these charges.
Customs delays — International deliveries may be subject to customs clearance, which can occasionally add to the delivery time. This is beyond our control.
Order Tracking
+- Once your order is dispatched, you will receive a tracking number via email or SMS. Use this to monitor your delivery in real time on our courier partner's website.
- Tracking information may take up to 24 hours to update after dispatch.
- If your tracking shows no movement for more than 3 working days, please contact us and we will follow up with the courier on your behalf.
Failed or Missed Delivery
+- If a delivery attempt is unsuccessful, the courier will try again or leave a notification. Please follow the instructions provided by the courier to arrange redelivery or collection.
- Rang Preet is not responsible for failed deliveries resulting from an incorrect or incomplete address provided at checkout.
- If an order is returned to us due to failed delivery, re-dispatch charges will apply. We will contact you to arrange this.
Need help? — For any shipping-related queries, contact us at support@rangpreet.pk and we will assist you promptly.
Support
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