Privacy policy

Information We Collect

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When you place an order, we collect your name, email address, phone number, delivery address, and payment details to process and fulfil your purchase.
When you create an account, we store your login credentials and order history to make future purchases easier.
When you browse our website, we may collect non-personal data such as your IP address, browser type, and pages visited to improve your experience.
If you contact us via email or WhatsApp, we retain that communication to assist you and resolve any queries.

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To process, confirm, and deliver your orders, and to keep you updated on their status.
To respond to your queries, complaints, or return requests promptly and accurately.
To send you order confirmations, dispatch notifications, and relevant account updates.
With your consent, to send you information about new collections, promotions, and offers. You may opt out at any time.
To improve our website, products, and customer experience based on browsing and purchase patterns.

Marketing emails — We will never send you unsolicited marketing without your consent. Every promotional email includes an unsubscribe option.

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We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
We share your delivery details with our courier partners solely for the purpose of fulfilling your order. They are not permitted to use this data for any other purpose.
We use trusted third-party payment gateways to process transactions. These providers operate under their own privacy and security standards. Rang Preet does not store card or banking information.
We may disclose your information if required by law or in response to a valid legal request from authorities.

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Our website uses cookies to remember your preferences, keep items in your cart, and improve your browsing experience.
We also use analytics cookies to understand how visitors use our site so we can improve it over time.
You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website.
We do not use cookies to collect any personally identifiable information without your knowledge.

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Our website uses SSL encryption to ensure all data transmitted between you and our site is secure.
Access to your personal data is restricted to authorised personnel only and is never shared internally beyond what is necessary to fulfil your order.
While we take every reasonable precaution to protect your data, no method of online transmission is completely secure. We cannot guarantee absolute security.

Your account — Please keep your account password confidential. Rang Preet will never ask for your password via email or phone.

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You have the right to access the personal information we hold about you at any time by contacting us directly.
You may request that we correct, update, or delete your personal data, subject to any legal obligations we may have to retain it.
You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at support@rangpreet.pk.
You have the right to withdraw consent for data processing where consent was the basis for collection.

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Rang Preet reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated date.
We encourage you to review this page periodically to stay informed about how we protect your information.
Continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

Questions about your privacy? — Contact us at support@rangpreet.pk and we will respond within one working day.